by | Sep 7, 2026 | Uncategorized
A Friday night rush is a poor time to discover a new team member is unsure how to handle an intoxicated patron, a food-safety record or a workplace incident. Yet taking people off the roster for days of training is hard when every shift needs capable hands. That is...
by | Sep 6, 2026 | Uncategorized
A busy Friday service can change direction in seconds. A guest has had too much to drink, a new staff member is unsure what to do, the kitchen is calling for help and a neighbour has complained about noise. That is where duty manager responsibilities become very real....
by | Sep 5, 2026 | Uncategorized
A Friday-night rush can change quickly. A group has had a few too many, a staff member is unsure whether to serve another drink, and the certified manager has stepped outside. This is exactly why a manager’s certificate course matters. It is not paperwork for...
by | Sep 4, 2026 | Uncategorized
A great venue can have the right site, a sharp menu and a brilliant team, then still lose weeks to a liquor licensing application that was treated as an afterthought.The paperwork matters, but so does the story behind it: how will you keep patrons safe, manage noise,...
by | Sep 3, 2026 | Uncategorized
The Friday dinner rush is not the time to be guessing what a duty manager can and cannot do. Nor is it the moment to discover a new team member is unsure how to respond when someone has had too much to drink. LCQ training gives hospitality people the practical...
by Sarah Thompson | Sep 3, 2026 | Uncategorized
The Friday dinner rush is not the time to be guessing what a duty manager can and cannot do. Nor is it the moment to discover a new team member is unsure how to respond when someone has had too much to drink. LCQ training gives hospitality people the practical...
